Shipping policy

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by 1–2 additional business days. In such cases, we will notify you via email.

We currently ship to:

If your country is not available at checkout, please contact us via WhatsApp or email.

📱 WhatsApp: +90 538 257 82 82
📩 Email: info@cullinanstores.com

For orders within Turkey:

Deliveries are handled by our contracted courier partners.

For international orders:

Estimated delivery time: 5–12 business days, depending on the destination country
Delivery times may vary due to customs clearance and local courier operations
Shipping costs are calculated at checkout based on destination and order weight

Note: Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can track your shipment using the link provided or through our customer support.

ASENA YAT is not responsible for delays caused by:

Please ensure that your shipping information is complete and accurate at checkout.

We are not responsible for failed deliveries due to incorrect or incomplete address details.

If your order arrives damaged, please contact us within 48 hours of delivery with:

We will investigate and provide a solution as soon as possible.

If your package is lost in transit, we will coordinate with the carrier and assist you accordingly.

For any shipping-related questions, you can contact us via:

📩 Email: info@cullinanstores.com
📱 WhatsApp: +90 538 257 82 82
🌍 Website: https://www.cullinanstores.com

Language