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ASENA YAT İŞLETMECİLİĞİ VE TURİZM A.Ş.
(Hereinafter referred to as “ASENA YAT”)

1. Introduction

ASENA YAT values the privacy and security of your personal data.
This Personal Data Protection and Processing Policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK) and aims to inform you about:

  • Which personal data we collect

  • For what purposes we process your data

  • How long we retain your data

  • To whom your data may be transferred

  • Your rights as a data subject

This policy applies to all visitors and users of our website and digital platforms.

2. Personal Data We Collect

We may collect and process the following personal data through our website and communication channels such as email and WhatsApp:

  • Full Name

  • Email Address

  • Phone Number

  • IP Address and device information

  • Newsletter subscription information

  • Order and delivery information (for e-commerce operations)

  • Website usage and cookie data

  • WhatsApp communication data (+90 538 257 82 82)

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Managing your orders and deliveries

  • Providing customer support and responding to your requests

  • Managing newsletter subscriptions and sending marketing communications

  • Improving user experience and website performance

  • Conducting marketing and promotional activities

  • Ensuring website security

  • Fulfilling legal obligations

  • Conducting communication via WhatsApp support line

4. Legal Grounds for Processing

Your personal data is processed based on the following legal grounds:

  • Your explicit consent, where required

  • Processing is necessary for the performance of a contract

  • Processing is necessary for compliance with legal obligations

  • Processing is necessary for ASENA YAT’s legitimate interests, without violating your fundamental rights and freedoms

5. International Data Transfers

ASENA YAT provides services to both Turkey and international customers.
Therefore, personal data may be transferred to service providers located abroad (such as hosting, analytics, marketing tools and mailing services) in compliance with KVKK and relevant data protection regulations.

6. Data Retention Period

Your personal data will be stored only for the period required for the purposes listed above and/or for the minimum period required by applicable legal obligations.

7. Transfer of Personal Data

Your personal data may be shared with:

  • Payment and logistics service providers

  • Marketing and mailing service providers

  • IT and website service providers

  • Authorized public institutions when legally required

Such transfers are made only within the framework of legal compliance.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze user behavior

  • Provide personalized content

  • Conduct marketing and remarketing activities

For more details, please refer to our Cookie Policy.

9. Your Rights Under KVKK

As a data subject, you have the following rights pursuant to Article 11 of KVKK:

  • To learn whether your personal data is processed

  • To request information regarding the processing

  • To learn the purpose of processing

  • To request correction of incomplete or incorrect data

  • To request deletion or destruction of your data under legal conditions

  • To object to processing based solely on automated systems

  • To claim compensation in case of unlawful processing causing damage

10. Contact Information

To exercise your rights or for any questions regarding data protection, you may contact us via:

📩 Email: info@cullinanstores.com
📞 WhatsApp Support Line: +90 538 257 82 82
🌐 Website: https://www.cullinanstores.com